RETURNS AND EXCHANGEs- POLICY AND PROCEDURE

* All problems with orders must be reported within 24 hours of receiving your package.
* NO returns on opened products, no unauthorized returns and we do not issue refund on changes of mind purchases. NO CASH REFUND.
* Shipping charges will not be refunded. All products are shipped back at the customers’ expense via courier.
* Any damaged product must be received by us before any credits or products will be reshipped. If products gets damaged or lost when returning, we cannot grant you a refund.

We will take every precaution to ensure products are shipped in fresh condition. We cannot accept returns on heat damaged products. Also products cannot be returned because you do not like a particular flavour or product, it must be taken up with the manufacture, all items must be returned with 2 days of purchase and upon receiving the parcel with a copy of the receipt.

You can then email ( support@supplement2day.com) or call (+6085-664 555) during office hours to provide us with tracking or consignment number.